Bol.com Goedmaker

Bol.com processes thousands of packages every day. With such large numbers, it is not surprising that something sometimes goes wrong. Anyone who contacts the customer service of bol.com has a chance to get a ‘Goedmaker’. We make it up to them by giving them a big upgrade of their original order.

With the bol.com Goedmaker, we show that webcare is much more than just a witty response from a brand to one of the various social channels. Thanks to a unique and tailor-made experience, we really make up for it with our customers.